Error: Failed to find crypto key – Veeam 1   Recently updated !



Background

Following an upgrade to Veeam 9.5 U4, some of my back jobs started to fail with the error, “Error: Failed to find crypto key”

veeam_crypto_error_01

 

Solution

There was not much info on the old interwebs about this, but I did stumble across a solution in this Veeam Forum post (Thanks Keith 🙂 ).

TL:DR, Update the password used to encrypt backup files.

veeam_crypto_error_02

I overwrote the password with the same one, this worked

And success!

veeam_crypto_error_04

 

Ian


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